- Daily Check-In: After logging in each day, go to the Rewards section and click the "Daily Check-In" option to claim your bonus. The longer your login streak, the higher the bonus — there's usually a special reward every 7 days. Missing a day resets the counter back to zero.
- Free Spins: Free spins are available in three main ways — as part of a welcome bonus after registration, by making a qualifying deposit (e.g., 20 free spins with a ৳500+ deposit), and through special promotional events. To use your free spins, go to the designated slots game and click the spin option — the bonus spins will activate automatically.
- Cancelled before the match starts: The full stake for all bets is refunded. The balance usually returns within 1 hour.
- Suspended mid-match after play has begun: If enough overs or playing time have been completed (e.g., the minimum required overs in cricket), the result may be deemed valid. Otherwise, the bet is cancelled and your stake is returned.
- For live betting: Some bets may be settled based on the score at the time of suspension — depending on the bet type.
- For parlay bets with multiple matches: If a match is cancelled, that leg is settled at odds of 1.00 (evens), while the remaining legs continue as normal.
If it still hasn't arrived, have the following details ready and contact the Help Center via live chat:
- BKash or Nagad Transaction ID (TrxID)
- How much you sent and at what time
- Which mobile number you sent from
- The mobile number or username linked to your jili77 account
- Sports Betting: Minimum ৳10 per bet. The same limit applies to both single bets and parlay bets.
- Live Casino (Baccarat, Roulette, Blackjack): Minimum bets vary by table — typically starting from ৳20. Some premium tables may have a higher minimum.
- Slots: Most slots start from ৳1 per bet, with some games starting at ৳5. The minimum bet amount is displayed in the game interface before you spin.
- Fishing Games: Typically from ৳0.10 — this category has the lowest minimum bet amount.
You can do it yourself:
- Change password — go to Profile Settings and select the "Change Password" option.
- Updating your email address — go to "Personal Information" in Settings.
- Add or edit payment methods — in Wallet Settings.
- Changing your registered mobile number — since this is tied to identity verification, please contact live chat directly. You may be asked to verify OTPs for both your old and new numbers, as well as provide your ID.
- Correcting a name spelling — support will match it to your ID, usually within 24 hours.
- Correcting a date of birth — only in cases of genuine error, and supporting proof will be required.